Superbuy (superbuy.com) is a long-established one-stop purchasing and freight-forwarding platform for overseas shoppers. Its standout perk is no basic purchasing fee for life. It supports orders from Taobao, Tmall and other Chinese stores. Free warehouse inspection and item photo verification are available, alongside 90 days of free storage. You can combine multiple parcels and request reinforced packaging to cut international shipping costs. Hundreds of shipping routes cover more than 200 countries and regions with transparent pricing. Professional bilingual support and multi-currency payment options are provided. The full service covers purchasing, inspection and global delivery, letting overseas buyers shop Chinese products safely and with less friction.
Short answer
Superbuy is an all-in-one China buying and forwarding platform with no basic purchasing fee for life. Shop Taobao and Tmall, get free inspection, 90-day storage and parcel consolidation to cut shipping costs. It serves 200+ countries with transparent pricing, bilingual support and multi-currency payments.
- Storage
- 90 days free
- Free QC photos
- 3 (+3 more for Weidian)
- Exchange rate
- 6.19
- Payment methods
- Cards, Wise, Bitcoin, Alipay, WeChat, and many regional wallets
- Payment fees
- Wise bank transfer -3.13%; credit card and Apple Pay +3.94%
- Support email
- [email protected]
- Support phone
- +86 19986924711
- Founded
- 2012
- Fee data as of
- 2026-09
About Superbuy
Founded in 2012, Superbuy pioneered the reverse cross-border shopping model. It is a one-stop Chinese purchasing agency and international shipping platform for global consumers, helping overseas users buy from domestic marketplaces such as Taobao and Tmall. The platform also runs the Superbuy Spreadsheet, a product search tool holding a large database of items so users can search, filter and compare domestic sources quickly. Core advantages include a lifetime waiver of basic purchasing fees, free in-house quality inspections when a package arrives, and 90 days of free storage. Users can consolidate several parcels and opt for reinforced packaging to reduce international shipping costs. Superbuy runs a wide range of shipping routes serving more than 200 countries and regions with clear pricing, offers bilingual customer service, supports multi-currency payment, and covers the whole chain from procurement and inspection to warehousing and international delivery.
What works well
The pioneer of the agent platform model, with strong finances and stable operations across 14 years of trading
No basic purchasing agent fee for life
Reasonable exchange rate
Multiple payment methods, including Wise, bank transfer, cards, Alipay, WeChat and Bitcoin
Free inbound inspection and item photos, plus 90 days of free storage for consolidation
Hundreds of shipping routes covering more than 200 countries and regions
What to check
Value-added services such as shoe-box removal, tag removal and power-on testing cancel the option to return an item, so choose them only when you are committed to keeping the piece
Storage is free for 90 days and can be extended, but items held beyond 180 days are treated as abandoned
International shipping is prepaid on estimated weight; any difference is refunded to your Superbuy account rather than paid out in cash
Top-up fees vary widely by method, from free Alipay and WeChat top-ups to roughly 3-4% on some cards and regional wallets
Superbuy Prime, which takes 20% off international shipping, is a paid membership rather than a free tier
Returns and exchanges are free only for the first one per month; higher monthly volumes carry a per-item fee
Is Superbuy legit?
Superbuy has been operating for 14 years and is one of the earliest reverse cross-border shopping platforms in China, run by DOT Technology Hong Kong Limited (registration No. 72396324). SimilarWeb data puts it above 2.75 million monthly visits, placing it among the industry leaders. That said, treat any buyer's individual outcome as dependent on the specific seller and shipping line rather than on the platform's age alone.
Where Superbuy is popular
SimilarWeb data shows Superbuy is most used in the United States, the United Kingdom, Canada, Australia and France.
From spreadsheet to warehouse
The spreadsheet handles discovery and the Superbuy account handles everything after it: purchase, inbound inspection, 90 days of free storage and consolidated shipping. Free QC covers three photos of the item as received, with three more for Weidian orders, and inspection covers appearance such as style, colour, size and model. The exchange rate used at the time of our data was 6.19.
Payment methods and top-up fees
Superbuy accepts an unusually wide range of top-up methods, and the fees differ enough that the choice matters. Alipay and WeChat top-ups are free but can take 1-60 minutes to credit. Wise bank transfers run at -3.13%, while credit cards and Apple Pay add 3.94%. MyBank (Italian cards only) charges 1.5% + 0.22 EUR; Trustly 3% + $0.40; iDEAL, EPS and PayU 2% + 0.3 EUR; Bancontact 0.5% + 0.3 EUR; MB WAY 1.5% + 0.15 EUR; BANCOMAT Pay 1% + 0.1 EUR; PayNow 1.5%; Kakao Pay, GCash and PayID 2.7% + $0.30; PromptPay 2.5% + 15 THB; PIX 2% + $0.05; BLIK 2% + 0.7 PLN; DANA, Touch 'n Go and GrabPay 2.5%; and Turkish bank cards 3.8%. Regional wallets pass on their own currency conversion fees. Bitcoin is also supported, which is unusual among agents. Fee data is as of 2026-09 and is set by Superbuy and the payment providers, so confirm current rates before a large top-up.
Value-added services and their trade-offs
Free actions include one return and one exchange per month. The second to fifth of each month cost 0.8 USD per return and 1.6 USD per exchange, rising to 3.23 USD and 6.46 USD respectively once you reach ten or more. Paid services include power-on inspection for electronics at 1.93 USD, a second inspection at 1.00 USD, thread trimming at 0.80 USD per piece, tag removal at 0.48 USD, product video at 3.23 USD, live model try-on photos at 4.84 USD, detailed inspection and detailed photography at 0.88 and 0.48 USD, ironing at 3.23 USD, and extended storage at 1.61 USD per month. Parcel-level options cover priority shipping from 1.61 USD, moisture-proof bags, stretch film, EPE foam filler, foldable shoe boxes, corner protectors, vacuum compression bags and wooden crate reinforcement. Remember the return restriction: shoe-box removal, tag removal and power-on testing end your ability to send the item back.
How to use Superbuy
Step 1 — Shortlist items with the Superbuy spreadsheet
Superbuy's product listings lean heavily on reviews posted by real buyers on YouTube and Reddit. Since launching in 2012 the platform has focused on reputation and service, and it has grown without heavy marketing to a solid second place in the industry. Search the spreadsheet by keyword, filter by category and price, then copy the product links you want into the Superbuy platform to open a purchasing order.
Step 2 — Submit the order and pay
Superbuy runs a loyalty points system with shipping discounts that scale by membership tier. Points can be redeemed for coupons or applied directly as a discount, at 100 points to 1 CNY. Members can reach up to 10% off shipping, and a birthday gift package issued on the 1st of their birthday month offers up to 20% off. Topping up the account by bank transfer usually gives the best rate.
Step 3 — Inspection, storage and extras
Once payment clears, Superbuy buys the item from the seller you specified. When it reaches the warehouse you get three high-quality photos and 90 days of free storage, during which you can keep buying and consolidate later. Superbuy can hold goods up to 180 days; beyond that they count as abandoned. Paid extras include shoe-box removal, thread trimming, tag removal, in-person try-ons, QC videos, ironing and power-on testing for electronics. Once you pick shoe-box removal, tag removal or power-on testing, the item can no longer be returned, so choose carefully.
Step 4 — Consolidate and ship out
Combine warehouse items into a single parcel and compare routes before choosing one. Shipping is prepaid against estimated weight, and if the final cost is lower the difference is refunded to your Superbuy account. Because cost is driven by volume as well as weight, adding small everyday items such as socks, underwear or phone cases to an existing parcel often costs nothing extra and is a very efficient way to ship.
Shopping-agent guide
The Superbuy Spreadsheet is a product search tool built to complement the Superbuy platform. It is made for international buyers who want to find and filter product sources from Chinese e-commerce platforms quickly. Instead of searching store by store, you browse product information in bulk, compare price, style and seller, and shortlist items from Taobao and Tmall in one place. What it does Product search and filtering: enter a keyword to pull a large body of domestic product data, then narrow by category and price range. Product information summary: links, images, prices and store details sit in a single table so you can compare options side by side. One-click import to Superbuy: once you find something suitable, copy the product link and import it into the Superbuy platform to place a purchase order, so the hand-off from discovery to procurement is seamless. How to use it 1. Open the spreadsheet tool and enter a keyword for the product you want. 2. Use the filters to adjust price and category, then browse the returned list. 3. Compare the details, pick your target items and copy the product links. 4. Paste the links into Superbuy to submit a purchasing order, then use the full service chain of inspection, warehousing and consolidated shipping. Where it fits in a haul The spreadsheet is the discovery layer. Everything after it happens inside Superbuy: the platform buys from the seller, checks the item on arrival, stores it for free for 90 days, and eventually packs your chosen items into one international parcel. Treat the spreadsheet as a shortlisting aid rather than a quality guarantee, and always confirm sizing, colour and material details against the seller's own listing before you pay.
Frequently asked
Does Superbuy charge a purchasing agent fee?
No. Superbuy waives the basic purchasing agent fee for life for all registered members. You still pay the item price, domestic shipping, international shipping and any optional value-added services you select inside the warehouse.
How long does Superbuy store my items, and what does QC cover?
Storage is free for 90 days from check-in and can be extended up to about six months at 10 CNY per item per month. Three free QC photos are included, covering appearance such as style, colour, size and model. Items held beyond 180 days are treated as abandoned.
Is Superbuy's shipping discount worth it?
Superbuy Prime is a paid membership that takes 20% off international shipping year-round, and the points system adds further discounts of up to 10%, plus a birthday package of up to 20%. Shipping is charged as a deposit against estimated weight, with any overpayment refunded to your account credit.
Sources and notes
- https://fashion-reps.net/superbuy-spreadsheet 2026-10-07T04:15:55+00:00